Delivery Information
How we get your order to you.
We want receiving your order to be as enjoyable as choosing it. Here is how delivery works and what to expect.
Where we deliver
We deliver throughout the United Kingdom. The delivery options and estimated timescales available for your order are confirmed when you order, and we aim to dispatch in-stock items promptly.
Delivery costs
Delivery charges depend on the service you choose and your location, and are confirmed before you pay, so there are no surprises. We only advertise free delivery or promotional offers when they genuinely apply.
Tracking your order
Where the chosen service supports it, we send tracking information by email so you can follow your parcel's progress.
Deliveries outside the UK
About Equine is a UK retailer. For deliveries outside the UK, please email [email protected] and we will let you know about availability, costs and any customs considerations.
Questions about delivery
If you have a question about delivery, please contact us and we will be glad to help. See also our returns and refunds information.